We do our best to deliver your order as soon as possible. We strive to ship orders placed on weekdays before 15:00, the same day.
To offer the best possible service, we send all our orders via parcel post with Track & Trace code. We offer free delivery throughout the Netherlands and Belgium for orders above € 50.
You have a cooling off period of 14 days to return the product without giving reasons, starting on the day you receive the product. The product can only be returned unused and, if possible, in the original packaging. For returning the order, the return costs are for your account. We will refund the amount within 14 days. You have 14 days to report the return and from the moment of reporting 14 days to return the order. The return costs are at your expense, unless the products have already been damaged upon receipt.
You can return all items. You can exchange items by returning the item(s) to be replaced and through our portal you can indicate which item you want to exchange.
Can I return it?
You can always return the product. We cannot fully credit the purchase price in the following cases:
- Items received more than 14 days ago.
- Articles that are used, damaged or incomplete*.
- Articles of which the packaging is missing.
* If you want to further check the material of the product, we advise you to open the packaging so you can feel the fabric. Do not remove the product completely from the packaging, as we will then not be able to check whether it has been used!
Click here to register your return through our portal.
Do you still have questions/remarks about the return? Please do not hesitate to contact us.